Buying guide: five steps to activation

Compare Credits and concurrency, provide both emails, pay through Stripe, follow the private order page and verify the activation in the intended account. Use the official plan page for renewal and API terms.

The five steps

Keep the purchase and target account details consistent.

  • ·1. Compare Lite, Essential, Standard and Pro.
  • ·2. Check the current catalogue price and sale state.
  • ·3. Provide the purchase email and target Alibaba Cloud account email.
  • ·4. Complete the one-time Stripe payment.
  • ·5. Follow the private order page and verify the activation.

Before you pay

Confirm that interactive personal use is the intended use.

  • ·The official plan is available in Singapore.
  • ·The preview model is scheduled to retire after November 25, 2026.
  • ·The plan cannot be shared or used as a custom application backend.

Frequently asked questions

How long does delivery take?

In-stock orders complete through the private order page during support hours. Busy periods queue paid orders in payment order.

What do I need to look up an order?

The Q4M order number from this site plus the purchase email used at checkout. Both must match.

Can an undelivered order be refunded?

Paid orders that were never delivered are reviewed under the refund policy. A working activation already delivered generally cannot be refunded for change of mind.