Ordering and payment
Stripe handles the one-time USD payment through hosted Checkout.
- ·No Alibaba Cloud password, API key or recovery code is requested.
- ·Keep the Q4M order number shown after payment.
- ·Use an email inbox you control.
FAQ: activation, payment and delivery
Choose a tier, provide the purchase email and target Alibaba Cloud account email, and pay once through Stripe. In-stock orders are delivered on the private order page; queued orders complete in payment order.
Delivery and queues
Delivery details appear only after payment and are protected by the order page.
- ·In stock: delivery updates during support hours.
- ·Busy periods: the order shows queue position and waiting time.
- ·The purchase email is also used for order lookup.
Plan limitations
The official personal plan is for interactive user work in the Singapore region, not sharing or application backend traffic.
Frequently asked questions
Which payment methods are supported?
Stripe dynamically shows eligible methods for the buyer and region. The final method must be supported by the merchant account.
Where is my order number?
It appears after checkout and is used with the purchase email on the lookup page.
Will unused Credits roll over?
The official plan says unused monthly quota does not carry into the next subscription month.